Financial

• We collect service charges, ground rents, insurance premiums and special levies.
• W e provide annual budgets and manage arrears. 
• Accounts are produced by accountants at the end of each financial year. 
• We ensure at all times that clients' money is managed in accordance with the Client Account Regulations of RICS (i.e. in designated client accounts to ensure complete openness and transparency).

Organise Repairs

• We have an extensive list of contractors who are able to   address all maintenance issues.
  
• We quickly assess the nature of the repair and act accordingly.
  
• We can organise quotations for major works and oversee any project, whilst dealing with smaller routine matters immediately.

Day-to-Day Contractors

• We manage and appoint where necessary local day-to-day contractors such as cleaners and gardeners.
  
• Of these contractors, we relay our commitment to you by making sure standards of service are maintained .

Routine Inspections

• We carry out regular inspections to ensure flats are being looked after as you would expect.
  
• We find many maintenance problems can be avoided if there is a system of regular inspection.
  
• Clients are able to specify with us how many inspections they would like and how they are to be conducted.

Insurance

• We ensure that the property has the necessary building, public liability and terrorism cover insurance and that the Directors have Directors and Officers' Liability Insurance.

Health & Safety/Risk Assessment

• There is increasing legislation involved with flat management.
  
• We provide advice and instruct reports on your behalf so that the element of risk is managed.
  
• Reports to comply with recent legislation are automatically carried out for Health & Safety, Fire Risk and Asbestos and any others (e.g. lifts) where applicable.

Meetings

• We organise the Annual General Meeting where appropriate and any other additional meetings the property owners should require in the course of each year.

Day-to-Day Iss   ues

• We are involved with any day-to-day issues that affect the common parts such as noise, leaks and the dumping of rubbish and enforcement of covenants where required.